Hanzo Team
Knowledge management

Action items in documents

Learn how to create and assign action items in documents.

Sometimes, you may wish to create action items for team members directly within a document, without attaching it to any particular issue in the Tracker. This can be helpful for small tasks that don't require a full issue, reminders, or other matters that need to be taken care of that aren't specificially related to a project or issue.

Creating action items

There are a few ways to create action items directly in documents:

  • Keyboard shortcut - Type [] then space on a new line. An empty checkbox will appear.
  • Floating toolbar - Hover over text and click the + icon that appears on the left side. Select the checkbox icon to create a new action item.
  • Slash command - Type / to open a dropdown menu of options. Select the checkbox icon to create a new action item.

Assigning action items

After an action item has been created using any of the methods above, you can assign it to a team member. Notice a gray profile icon that appears to the left of the checkbox. Click this icon to select a team member to assign the task to.

When an action item is assigned to a team member within a document, that person will receive a notification that they have been assigned an action item, and they'll be able to schedule the task in their Planner.

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